Terms of Service
Effective Date: February 4, 2025
1. General Terms
We reserve the right to refuse service to anyone for any reason, including but not limited to abusive behavior, violation of policies, or non-compliance with our payment terms.
2. Choking Hazard & Buyer Responsibility
All products sold by **D+M 3D Printing** are **not intended for children under 10 years old**. Many items contain **small or fragile parts** that may break and pose a **choking hazard**.
By purchasing from us, the buyer assumes full responsibility for the safe use and storage of all products. We are **not liable** for any injuries, accidents, or damages caused by the misuse, mishandling, or improper supervision of our products.
3. Orders & Deposits
All orders are custom-made and processed on a first-come, first-served basis. A deposit of up to 50% of the total cost is required for custom orders before production begins. The remaining balance must be paid before shipment or pickup. Deposits are **non-refundable** once production has started.
4. No Refunds & All Sales Are Final
Due to the custom nature of 3D printing, **all sales are final**. We do not accept returns, exchanges, or issue refunds under any circumstances.
5. Production & Shipping
Production times vary based on order volume and complexity. Estimated timelines will be provided upon order confirmation. Shipping costs and timelines depend on the selected carrier and destination. We are **not responsible for shipping delays, lost packages, or damage caused by the carrier**.
6. Product Quality & Expectations
3D printing is an additive manufacturing process, and **minor imperfections (such as layer lines, slight variations, or small support marks)** are normal and do not qualify as defects. We strive to provide high-quality prints, but buyers should understand that **no print will be 100% perfect**.
7. Intellectual Property & Design Rights
Any custom designs submitted by customers remain their intellectual property, but **D+M 3D Printing retains the right to refuse production of any design** that violates copyright laws, ethical guidelines, or our discretion. We may showcase custom prints (excluding proprietary or confidential designs) on our social media or website for promotional purposes.
8. Third-Party Services & Liability
We use third-party services such as Facebook, Instagram, Stripe, and STLFlix for transactions, communications, and marketing. We are not responsible for data leaks, security breaches, or service issues caused by third-party providers.
9. Customer Satisfaction
We strive to meet or exceed customer expectations. If you have concerns about an order, contact us at info@dm3dprinting.com, and we will do our best to address the issue.
10. Disclaimer of Liability
All products are sold **as-is**, with no warranties, express or implied. **D+M 3D Printing is not liable for any damage, injury, or loss resulting from the use of our products.** It is the buyer’s responsibility to determine if the product is suitable for their intended use.
11. Changes to Terms of Service
We may update these terms at any time without prior notice. The latest version will always be posted on our website. Continued use of our services constitutes acceptance of the latest Terms of Service.
13. Contact Information
Email: info@dm3dprinting.com
Location: Oklahoma, USA